Why we are different?
"From the moment you contact Energise Home Loans you're a valued customer. We pride ourselves on giving personal and individual attention, and recognising the individual needs of each customer that we assist."
Here's 4 points that set us apart from other brokers:
- We have been helping customers with their home loans for 17 years
We understand that your needs are not the same as the last customer's, and we are careful to match these needs with a lending solution that is a great fit for you. Having been in banking and mortgage broking for as long as we have has developed a range of skills and experience that can assist you to reach your property goals. Whether you are buying a property for the first time, or you are a seasoned property investor, we have the experience to assist you. Nothing makes us happier than finding a great deal for our customers – it's what gets us out of bed every morning!
- We are here for the long run
We have seen it time and time again – the broker that helps with the customer's current 'deal', and then moves onto the next customer, looking for that next elusive commission! And like you, we think it's downright unprofessional! We understand that your needs change over time, and we can assist you wherever you are in the property cycle. We have assisted many repeat customers as their needs have changed, by staying in touch to ensure we are on hand when they need us.
- We have the time to give personal attention to each customer
Many large mortgage broking firms (it wouldn't take you long to think of the names of the big guys!) rely on a sheer 'numbers game' to survive – they pump through a large number of customer meetings, glossing over the details and not investing the time that complex lending may require, in the hope that a small number of customers may stick with them! Well, 'churn and burn' we are not! We help our customers every step of the way, from that crucial first meeting where we work with you to understand your needs, to your exciting day when your loan is settled...and beyond!
- Our recommendations are independent and objective
We know the importance that our customers place on independent advice, and this is exactly what we give. Energise Home Loans is independently owned, and is not affiliated with any lenders. We recommend lenders based only on the best fit for you and your needs – every time.
Some other things for you to know about us:
Our service is free ('but how can that be?')
Yes, really, you read that right! No small print, no hidden catches. When a customer uses an independent mortgage broker to secure their finance, it saves the lender money, as they are not paying wages for their own brokers. Therefore, lenders pay a commission to mortgage brokers for arranging finance for their customers, and this service costs the customer absolutely nothing! So instead of asking 'why would I use a mortgage broker', the question should be 'why wouldn't I use a mortgage broker?'
It's not just our experience that ensures the best product – we have technology to back this up too
We have an extensive range of lenders, and a number of loan products from these lenders. Rather than you reviewing all of these yourself to sort through the best product and deal for you, we do this for you, using advanced lender software to ensure the right choice for you.
Our customer service is too important to be left to chance
We go to great lengths to ensure we are delivering the level of service that our customers are looking for. We regularly survey recent customers for feedback on their experience, and consistently receive positive feedback on the service we deliver.
Your privacy is assured
We take your privacy very seriously, and will never share your personal details with a third party.
Why Use Energise Home Loans?
We use our extensive experience and professionalism to offer a great lending experience to every customer we deal with. We're so confident in our experience, we guarantee it!
Here's what we can do for you:
- We offer a comprehensive service, taking into consideration your individual needs, and match this to the loan that's right for you.
We do all the hard work for you, and keep you informed every step of the way
We can meet with you at a time and place that's convenient to you, including outside business hours
We use our specially designed software to compare hundreds of home loans in just minutes
Our service is completely free
We compare up to 17 lenders including the major banks
We consider all the loan features to suit your needs, not just the interest rate
We offer a completely tailored service to meet your individual needs – we'll never treat you like a number!
Fully trained, experienced and industry accredited expert brokers, who continually undergo professional development to remain informed of the best options for our customers at all times
Contact us for assistance with all of your home loan needs, and an experienced Energise Home Loans mortgage broker will be happy to assist you every step of the way.